Piles (Haemorrhoids)
How Does This Service Work

Complete Online Consultation
Select your preferred treatment option, answer our health and lifestyle questions and make your payment.

Clinical Assessment
Our clinical team will review your application and respond within as little as 12 hours

Receive Your Treatment
Once approved, our team will post your medication using our Royal Mail postal service.
About Piles (Haemorrhoids)
What are Piles/Haemorrhoids? | What can cause them to develop?
Piles, also known as Haemorrhoids, are lumps that form in and around your anus. It is normal to have blood vessels in your anus, but haemorrhoids may develop if these blood vessels become swollen/enlarged. The exact cause is unclear but examples of some factors that may increase the likelihood of developing piles are:
- Excessive straining when going to the toilet – e.g., due to constipation
- Regularly lifting heavy things
- Being pregnant
- Being overweight
- A persistent cough
What are the main symptoms of Piles? | How do I order this treatment online?
Symptoms of Piles include:
Lumps inside and around the anus, bleeding when pooing, mucus from your anus, pain/discomfort when going to the toilet, pain/discomfort around the anus, and the feeling that your bowels are still full despite having gone to the toilet.
Our online service is simple – start by selecting your preferred treatment and then answer a series of questions regarding your lifestyle, medical history, and symptoms. Once you've placed your order, our clinical team will then assess the suitability of the chosen treatment/medication and if that’s all approved, we’ll send your medicine(s) out to you!

Proctosedyl Ointment
Contains the active ingredients cinchocaine hydrochloride and hydrocortisone, and can be used for the short-term relief of piles (haemorrhoids).
Learn moreProctosedyl Ointment (30g) | £25.99 |

Proctosedyl Suppositories
Contains the active ingredients cinchocaine hydrochloride and hydrocortisone, and can be used for the short-term relief of piles (haemorrhoids).
Learn moreProctosedyl (12 Suppositories) | £25.99 |
Piles (Haemorrhoids) FAQs
Excessive straining when going to the toilet – e.g., due to constipation
Regularly lifting heavy things
Being pregnant
Being overweight
A persistent cough
It may not suitable for you if you:
Are pregnant or breastfeeding
Are taking steroid tablets
Have had an allergic reaction to this treatment in the past
Have not responded to this treatment in the past
Have already been using similar treatment for at least a week
Have an infection
Have very severe piles with a painful lump around your bottom or leakage from your bottom
Lumps inside and around the anus
Bleeding when pooing
Mucus from your anus
Pain/discomfort when going to the toilet
Pain/discomfort around the anus
The feeling that your bowels are still full despite having gone to the toilet
Drink plenty of fluids
Eat lots of fibre
Go to the toilet as soon as you feel the urge to
Avoid sitting down for long periods of time
Exercise regularly