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New Medicines Service

Whether you’ve recently been diagnosed with a condition or have been living with it for some time, it’s natural to want to know more information about any new medication prescribed to you by your doctor. While your GP will always offer direction on how and when the medicine should be taken, you may want to know more about the medicine to understand what it is, what it does, and any possible side effects which could occur as a result of taking the medicine.

The New Medicines Service (NMS) offered by iPharm is an advanced NHS service that allows anybody living in England, who has been prescribed with a new medication for one of the eligible long-term illnesses highlighted below, to arrange a call with our medically trained pharmacist to discuss their medication and ask any questions they may have. The aim of the New Medicine Service is to offer you peace of mind in regard to the medication you are taking and help with any unwanted side effects that may come as a result of taking the medication.

The New medicine Service is available to patients living in England suffering from the following conditions: Asthma and COPD, Diabetes (Type 2), Hypertension, Hypercholesterolaemia, Osteoporosis, Gout, Glaucoma, Epilepsy, Parkinson’s disease, Urinary incontinence/ retention, Heart failure, Acute coronary Syndromes, Stroke and transient ischemic attack, Coronary Heart Disease, Atrial Fibrillation, Long term risks of venous thromboembolism/ embolism.

You can arrange an appointment with our pharmacist by clicking here or emailing our team. 

New Medicines Service FAQ

The New Medicines Service is offered by iPharm to our patients to help them learn about the medication that they have been prescribed by their GP for a long-term illness. The online appointment gives them the opportunity to ask any questions they have regarding their newly prescribed medication to offer peace of mind regarding the medication they are taking.
The New Medicine Service is available to all iPharm patients registered to a GP in England who have been diagnosed with a long-term illness from the list below:Asthma and COPD, Diabetes (Type 2), Hypertension, Hypercholesterolaemia, Osteoporosis, Gout, Glaucoma, Epilepsy, Parkinson’s disease, Urinary incontinence/ retention, Heart failure, Acute coronary Syndromes, Stoke and transient ischemic attack, Coronary Heart Disease, Atrial Fibrillation, Long term risks of venous thromboembolism/ embolism.
You can arrange an appointment by contacting us here. Once you have submitted your appointment request, our team will contact you to arrange a date and time which is suitable for you to speak with our pharmacist.
Your appointment will be scheduled with a qualified pharmacist who is a medical professional and is qualified to offer advice regarding your medication.
Yes, the appointment is free. We understand how important it is to know about the medicine you are taking so want to make sure the service is available to those who need it.
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